At Backend Brains Private Limited, we respect your privacy and are committed to protecting the information you share with us.
This Privacy Policy explains how we collect, use, and protect your information when you visit backendbrains.com or interact with our services, including web development, mobile app development, software development, AI & automation, UI/UX design, and eCommerce solutions.
1. Information We Collect
We may collect information that you voluntarily provide, including:
-
Name
-
Email address
-
Phone number
-
Company name
-
Project or business requirements
-
Information submitted through contact or inquiry forms
-
Information shared with us during communication or service discussions
We may also automatically collect basic technical information such as IP address, browser type, device information, pages visited, and website usage data.
2. How We Use Your Information
We may use collected information to:
- Respond to inquiries and requests
- Understand your business and project requirements
- Provide our services
- Prepare proposals and quotations
- Communicate with you regarding projects and services
- Improve our website, services, and user experience
- Analyse website performance and traffic
- Maintain website security
- Comply with applicable legal requirements
3. AI and Automation
Backend Brains may use AI, machine learning, and automation technologies as part of our services, solutions, development processes, or website functionality.
Information may be processed through AI-powered systems when necessary to:
- Develop and provide AI-powered solutions
- Automate business processes
- Analyse project or business requirements
- Generate or assist with content, code, designs, or other outputs
- Improve service functionality and performance
Where third-party AI services are used, information may be processed by those providers according to their applicable privacy policies and terms.
We take reasonable steps to use information only for legitimate business and service-related purposes.
4. Cookies and Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and measure website performance.
We may use services such as Google Analytics or other analytics and marketing tools to understand website traffic and user interactions.
You can manage cookies through your browser settings.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third-party service providers when necessary to operate our website, provide our services, communicate with clients, process payments, provide AI-related services, maintain security, or support our business operations.
We may also disclose information when required by law or by a valid legal or governmental request.
6. Client and Project Information
When providing development or IT services, we may receive business, technical, or project-related information from clients.
We use such information primarily to provide the requested services and fulfil our business obligations.
Where required, additional confidentiality or data-processing agreements may apply to specific projects.
7. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, fulfil contractual obligations, resolve disputes, and comply with applicable legal requirements.
9. Third-Party Links
Our website may contain links to third-party websites or services.
Backend Brains is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies.
10. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
-
Request deletion of your information where legally applicable
- Object to or restrict certain processing
- Withdraw consent where applicable
To exercise your applicable privacy rights, please contact us using the details below.
11. International Data Processing
Backend Brains may work with clients and service providers located in different countries, including the United States, United Kingdom, Germany, India, and other locations.
Where information is transferred across countries, we take reasonable steps to handle it in accordance with applicable privacy and data-protection requirements.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, or legal requirements.
13. Contact Us
For questions regarding this Privacy Policy or our privacy practices, please contact us: